Privacy Policy
This privacy policy (the “Privacy Policy”) tells you how we use your information when you use Aether Estate Services (“We,” “Us” or “Our”) website (the “Site”) and internet applications (the “Application”) made available through the internet (collectively, the “Processors”). Our Terms and Conditions of Use and Conditions of Sale are incorporated by reference.
The Site and Application allow you to, among other things, use your electronic device(s) to place bids and monitor live auctions (collectively, the “Services”). Pursuant to our agreement with third-party service providers (the “Processors”), we are the owner of any information collected through the Site. This Privacy Policy is only applicable when users access the Site and the Application and may not be applicable to information collected in other channels such as valuation services, subscriptions to catalogs, telephone bid transactions, etc. We share your information with the Processors, and by conducting a transaction using the Application, you consent to that sharing.
This policy covers only information shared with Us. The Processors have their own privacy policy. Please consult the Processor’s privacy policies and how it is utilized.
What types of information does the Site and the Application collect?
Our Processors collect and store information that you voluntarily provide to us as well as data related to your use of the Site and Application.
When you register with Us and use the Services, we ask that you provide your name, email address, username, and password. You can also choose to provide additional information, such as a contact phone number, address, and other details. All information listed in this paragraph is collectively referred to as your “Personal Data.” This Personal Data is necessary to provide you with the Application, and we are processing this Personal Data in accordance with your request.
If you choose to purchase an item at auction, your payment information is processed by a third-party payment processor. Please carefully read the section titled “Processing Payments for Auction Items” below.
The Application can also provide you with push notifications of upcoming events, such as sales or auctions. You can opt out of receiving push notifications at any time by using the settings on your electronic device. You can stop all collection of information by the Application by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your electronic device or via the electronic device’s application marketplace or network.
In addition, we automatically collect certain information and analytical data related to your use of the Site and Application (“Usage Information”). In the aggregate, this Usage Information is non-personally identifiable or anonymous information about you, including the date and time of your visit, device network, operating system or platform, type of device, device’s unique ID, location, and the features of the Application accessed (collectively “Aggregate Information”). This Aggregate Information is in no way associated with your Personal Data. Usage Information is necessary for the operation and optimization of the Site and the Application.
How do you use my information? How long do you keep it?
We use collected information, including Personal Data, to make available and to improve our high standard of reliable services. We use such information to:
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Respond to inquiries or service requests and monitor such responses
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Provide information about and market our products or services
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Enable transactions conducted between you and the Auction House using the Application
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Resolve problems
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Manage the Site and Application and assess usage of the Services
We will retain Personal Data and Aggregate Information for as long as you continue to use the Site and/or Application and as long as is necessary thereafter to meet our legal obligations and other purposes.
How do you share my information with others?
We do not sell or rent your Personal Data to third parties. Individual Information and Usage Information is shared through your chosen online Processors for business purposes. These Processors should have their privacy policies posted on their platform.
Processing Payments for Auction Items
Processors use third-party credit card processors to process payments for auction items that you choose to make through the Services. To make this possible, your name, billing address, and order total are shared via secure (encrypted) means with our third-party payment processors for the sole purpose of completing your order. Please note that your credit card information (number, expiration date, security code) is stored by the third-party payment processor, not us. If you would like information on our payment processors, please contact us at info@aetherestateservices.com.
Service Providers
We may disclose Personal Data to our third-party service providers to provide you with the Services, including our third-party payment processor. We share Aggregate Information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure, and improve our Site, Application, and Services.
Legal Processes
We may disclose information, including Personal Data, which we believe is appropriate to protect our rights or to cooperate in investigations of fraud or other illegal or inappropriate activity or in response to a subpoena, court order, or other comparable legal process. If a subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts, if permitted, to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact the user(s) in all cases.
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We may disclose Personal Data to your agent or legal representative (such as the holder of a power of attorney that you grant or a guardian appointed for you) and may request identity verification before disclosing Personal Data in such a case.
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As with any other business, it is possible that in the future we could merge with or be purchased by another company. If we are acquired, the company that acquires us would have access to the information maintained by us, including Personal Data, but would continue to be bound by this Privacy Policy unless and until it is amended.
Aggregate Information
We are not limited in our use of Aggregate Information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of users of our Services, the geographic distribution of our users, the amount of information located and/or removed, etc.).
How do I change, delete, or access my Personal Data?
You may view, change, or access your Personal Data at any time by logging into the Services and changing your account information.
How do the Services / Processors use cookies or other technologies?
Certain information about your internet activity is automatically collected, such as the type of device you use, unique device ID, Internet Protocol (IP) address, operating system, location, type of device internet browser, and information about the way you use the Application.
If you prefer, you can program your device to not store this information while utilizing the Applications. Certain Application features may only be available through the collection and use of this type of “cache data.” Cache data may be used to assist in data collection and track Application usage and trends.
Third-party analytics services on websites, such as Google Analytics, may be collecting information. Information collected through these means (including IP address) is disclosed to service providers, who use the information to analyze use of our website. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at Google Analytics Guide. We use this information only to improve the Services but do not combine it with personally identifiable information. See our Cookie Policy for further information on our use of cookies.
How do you protect my information?
The Processors have implemented industry-standard information security practices including administrative, physical, and technical measures to protect Personal Data from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. The security of your account relies on your protection of your password and internet device(s). You are responsible for maintaining the security of your password. You are solely responsible for any and all activities that occur under your account or on your internet device. You may not share your password or services account with anyone. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Site or the Application interface. If you believe someone else has obtained access to your password, please change it immediately. If you believe that an unauthorized access has already occurred, please report it immediately at info@aetherestateservices.com. You must promptly notify us if you become aware that any information provided by or submitted to us in connection with the Services is lost, stolen, or used without permission.
If you have general concerns or questions regarding the security of information collected, processed, or stored by the Site and/or Application, you can contact us at info@aetherestateservices.com.
Effective Date; Policy Changes
Each time you use the Services, the current version of the Policy will apply. Accordingly, when you use the Services, you should check the date of this Policy (which appears at the top of the Policy) and review any changes since the last version. Our business changes frequently, and this Policy is subject to change from time to time. Unless stated otherwise, our current Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of Personal Data collected in the past without the consent of affected customers.
Notice to California Residents
California Civil Code Section 1798.83 permits customers who are California residents and who have provided us with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact us via email at info@aetherestateservices.com or by mail at:
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Aether Estate Services
8500 E 116th St Unit 338
Fishers, Indiana
46038
For Users Located in the European Economic Area (EEA)
If you are located in the EEA, effective May 25, 2018, under the terms of the General Data Protection Regulations (the “GDPR”), you are entitled to certain information regarding your Personal Data and our legal basis for collecting and processing such Personal Data.
Pursuant to our agreement, we are the Data Controller as defined by the GDPR, and Applications are the Processor as defined by the GDPR.
Purpose
Examples of Personal Data
(please note that the list is not exhaustive)
Legal grounds for processing
To provide you with requested services (for example, bidding, shipping, payment)
Name, contact details (including email address, postal address, telephone number)
Your payment card details
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Records of your communications with use (including bidding instructions recorded in online bidding logs)
Performance of a contract
To provide you with details about upcoming auctions or other events
Details of your past transactions (including any tax paid or tax withheld) and/or shipments (including any permits obtained or duties paid)
Information relating to a dispute or legal proceeding
Compliance with a legal obligation
To provide you with requested services (for example, bidding, shipping, payment)
Name, contact details (including email address, postal address, telephone number)
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Your payment card details
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Records of your communications with use (including bidding instructions recorded in online bidding logs)
Legitimate interests
To monitor the performance of our Site and Application and make your user experience better
Your IP address
Your browser type, device ID, and operating system
The resources your access on your Auction House account and the Services the data obtained from cookies, web logs, and other similar technologies that monitor the use of our Site and Application
Legitimate interests
Rights of EEA residents
You may have rights of access, correction, or deletion of your Personal Data. You may access or correct Personal Data at any time through your internet account. If you’d like to delete your Individual Information that you have provided in connection with the Services, please contact us at misc@southjerseyauction.com
Is my Personal Data transferred out of the EEA?
The Processor is located in the United States and provide our Services from the United States, and as such, your Personal Data will be held in our servers located in the United States. The United States does not have the same data protection laws as in the EEA. The Processor have certified to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of your information transferred from any country in the EEA or Switzerland (as applicable) to the United States. To learn more about the Privacy Shield program, and to view the Processor certification, please visit https://www.privacyshield.gov/list.
Contact Us
To contact us with your questions or comments regarding this Policy or the information collection and dissemination practices of the Application, please email us at: info@aetherestateservices.com or contact us by mail at:
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Aether Estate Services
8500 E 116th St Unit 338
Fishers, Indiana
46038
Interpretation
This Privacy Policy is intended to be interpreted in the English language, and any translation is made for the convenience of the parties only. In the event of a conflict between the English and the translated versions, the English version will control and supersede.